Engaged Talent Solutions is renowned for solving client organization issues ranging from Human Resources, talent aquisition, training, organization design, eLearning development and our ability to react in real time to the complex needs of our clients. We operate on a wealth of leading industry experience and expertise allowing us the practical and strategic knowledge to deliver the best solutions for our clients which includes Goldman Sachs, The Idea Center, Miami Dade College, Society of Military Engineers.

We assemble our team of experts – tailored to your specific needs and able to support you every step of the way. We drive growth, develop processes, leverage technology, and create messaging that fosters your company’s brand. Our client base has provided us the opportunity to serve a diverse group of sectors.

Course List:

Business Classes

  • Business Development
  • Business Ethics
  • Compensation and Benefits
  • Critical Thinking
  • Cross Selling / Suggestive Selling (View Course Video Preview)
  • Customer-Focused Sales Strategies (View Course Video Preview)
  • Effective Interviewing
  • Negotiations
  • Problem Solving (View Course Video Preview)
  • Project Management
  • Prospecting and Buyer-Focused Sales
  • Strategic Planning & Goal Setting
  • Successful Networking / Working an Event
  • Suggestive Selling
  • Talent Acquisition, Selection, and Retention

Computer Skills Classes

  • Adobe Photoshop
  • Computer Basics
  • Databases: Microsoft Access (Level 1 and 2)
  • Email: Microsoft Outlook
  • Internet Basics - Microsoft Internet Explorer
  • Microsoft Office Version Upgrades
  • Microsoft Visio
  • Pivot Tables
  • Power Query and Flash Fill
  • Presentations: PowerPoint (Levels 1-3)
  • Spreadsheets: Microsoft Excel (Levels 1-4)
  • Word Processing: Microsoft Word (Levels 1-4)

Customer Service Classes

  • Customer Care Series
  • Customer Service Skills
  • Five-Star Customer Service

Food Safety Classes

  • Basics of Food Safety
  • HACCP Planning
  • SafeMark, National Certification Course
  • ServSafe, National Certification Course

Leadership and Communication Classes

  • Adapting to Change
  • As Simple As Respect – Embracing Diversity / Respectful Workplace Communications
  • Coaching and Motivation
  • Communicating with an Emotionally Disturbed Person (EDP)
  • Communicating with Clarity (View Course Video Preview)
  • Conflict Resolution (View Course Video Preview)
  • Crisis and Emergency Communications
  • Customer Service Skills
  • De-Escalating Conflict in the Workplace
  • Developing Leadership Capabilities
  • Diversity in the Workplace / Embracing Diversity / Cultural Competency (View Course Video Preview)
  • Effective Communications
  • Effective Time Management (View Course Video Preview)
  • Emotional Intelligence
  • Employee Engagement (View Course Video Preview)
  • Five-Star Customer Service (View Course Video Preview)
  • Giving Recognition and Feedback
  • How to Influence People
  • Human Resources Introduction
  • I'm in Charge, Now What? New Supervisor Training / Peer to Supervisor (View Course Video Preview)
  • It’s About Respect – Recognizing Harassment in a Diverse Workplace
  • Leadership Agility (View Course Video Preview)
  • Leadership Skills for High Performing Teams - Connecting with Heart and Head
  • Leadership Styles
  • Leading with Authenticity
  • Learning and Development
  • Management and Leadership Skills
  • Managing Conflict Professionally
  • Managing Difficult Situations
  • Managing Multiple Generations in the Workplace
  • Managing Organizational Change
  • Partner with your Boss (View Course Video Preview)
  • Performance Management
  • Positive Responses to Aggressive Behavior (View Course Video Preview)
  • Presentations Skills
  • Professional Administrative Certificate of Excellence (PACE) Certification Preparation
  • Professional Business Communication - Writing for Success (View Course Video Preview)
  • Professionalism
  • Resolving Conflict (View Course Video Preview)
  • Respect in the Workplace (View Course Video Preview)
  • Society for Human Resource Management (SHRM) Certification Preparation
  • Succession Planning through Effective Mentoring (View Course Video Preview)
  • Team Building (View Course Video Preview)
  • Team Player Styles – Mix and Match
  • Terrific Training Techniques - Train the Trainer (View Course Video Preview)
  • Turning Around Difficult Performance Issues / Difficult Conversations (View Course Video Preview)
  • Unconscious Bias (View Course Details and Pricing Information)

Project Management Classes

  • Accidental Life Science Project Manager, The
  • I'm a New Project Manager! How Do I Begin?
  • Introduction to Project Management
  • Project Management Certification Preparation